Promoting access to electronic communications for deaf people

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Channel 4 website. Channel 4 have advised us that on the right-hand side of their website is a column with the heading 'Useful Information'. This is where Channel 4 will post notes when subtitling problems are brought to their notice. The site will also be used to alert viewers to a variety of issues, not just problems with access services.

BBC iPlayer. The BBC were the first broadcasters in the world to offer subtitles on their on demand services and the iPlayer remains a relatively new system which still occasionally has difficulties in delivering subtitles immediately after a programme has been broadcast. This is because, due to the different and separate technologies used to encode programmes and subtitles on iPlayer, it is sometimes the case that the subtitles for a programme become available online a few hours after the programme itself is put on iPlayer. The BBC suggests that, if subtitles are missing for programme they wish to watch, viewers should revisit the site 8 hours later by which time the subtitles should then be available.
The BBC is continuing work on improving the iPlayer systems which repurpose broadcast subtitles for iPlayer online, and are now regularly achieving more than 95% subtitled programmes on the iPlayer.

Relay Campaign EDM press release
24 June 2009. Urge your MP to sign this EDM (pdf file, 118kB)

The British Sign Language Broadcasting Trust (BSLBT) was established in 2008 to increase the amount of sign-presented programming on television. The BSLBT intends to offer more choice for BSL viewing, and more opportunities for Deaf people to work both on and behind the camera. There are now many Deaf TV programmes available to view online such as the popular Wicked programme.
Wicked is a brand-new TV series presented in British Sign Language, which sees the Wicked Campervan travelling around the UK in search of stories in the Deaf Community. In each episode, there's plenty to see - from film reviews to local profiles, films from deaf filmmakers and an exciting main story - in a different part of the country every week! To view episode one of Wicked please visit: www.bslbt.co.uk There are also other programmes available such as a Chat Show featuring many deaf guests on the same link. More programmes will be added regularly in the future. Support Deaf TV and get viewing!

TAG calls for Government action after independent Ofcom report on deaf telecoms News Release 9 July 09 pdf file 67 kB

Deaf Telecoms Campaign Press release, 8 April 2009 pdf file, 123 kB

Relay Campaign. Press Release of 3 April 2008 pdf file, 14.4kB

BT's 21CN Network Upgrade (2008)
Over the next few years, BT is upgrading the whole of its phone,
broadband and ISDN lines. Details, and how it will affect you,
can be found at the Switched-on website